Abstract This article introduces the concept of customer analytics and explores its relevance in grassroots soccer organizations. While many clubs focus on coaching, logistics, and event planning, very few apply data-driven strategies to understand and improve the customer experience - namely, the families who register, pay, and engage with the club. This article outlines how … Continue reading Introduction to Customer Analytics in a Grassroots Soccer Club
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Analytics & Reporting: Your Club’s Control Panel
Quick insights, zero guesswork You’ve done the hard work cleaning your data, so now it's time to put it to use. Imagine starting your week by easily seeing which teams are already full, which age groups still need players, and whether you're on track to meet your enrollment goals. Instead of spending hours sorting through … Continue reading Analytics & Reporting: Your Club’s Control Panel
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